This topic has been on many institutions' agendas for a while now, whilst others are still examining how and if this would work as a long-term strategy that could benefit the institution and its students.
Zooming out a bit, looking at different processes and events at a University and thinking about their importance, most of us can probably sign off on the fact that exams are one of the most prestigious and important processes from both an institution and student perspective. This is a historic process for institutions to understand and evaluate a student's knowledge. For students, it is where their knowledge is truly tested and they are given the chance to prove that they have understood the topic.
A historic process has advantages, such as that all stakeholders know what is expected from them, which can give a feeling of smooth sailing and comfortability. However, what some institutions started to realize almost a decade ago is that processes get outdated and need to be updated at some point. They need to be updated in order to provide more value and even improve the quality.
The pandemic has meant many things, primarily negative impacts on both society and individuals. However, in hindsight and on a positive note, some areas and old processes have been challenged due to outdated processes, the pen and paper exams included. Forcing institutions within the educational sector to rethink when and where the exams would take place and at the same time raising questions about how to maintain exam integrity and quality assurance when old processes don’t work anymore.
During the pandemic, institutions were forced to try different solutions to solve their direct needs in assessing students and keep the business going as usual. For the last two and a half years, we have seen many come to the insight that online exams do not have to be binary as in “if we do online exams, we need to do all exams remotely”. Online exams, with the right vendor and technology, can be a tactic where institutions can cherry-pick the best things from a historic process and at the same time ensure operational efficiency, student experience, and that other key factors are improved.
Improved how?
Read how Aalen University went from 0-20 000 online exams in just one year with an online examination strategy in place.
Three questions to bear in mind that will push your institution forward:
For our customers, high-stakes exams are very important, and therefore having a strategy for improving this process and making it future-proof is crucial. An online examination strategy needs to be connected to the university's most important KPIs and objectives such as:
A modern and effective exam process is definitely supporting all these examples of high-level objectives for the university, making online examination a very relevant topic when setting the strategies for both now and the future. It is also important to understand how technology interacts, i.e. making sure that adding technology to your institution's tech stack adds value to stakeholders' output and does not create more tasks than before.
Everyone knows that academic integrity is crucial. That is why looking at the underlying technology at vendors offering exam platforms is critical. Is the vendor using open or closed source code and what impact does this have on security, reliability, and compatibility to ensure the highest standard of academic integrity? Is the vendor using many different sub-processors or very few? This could be crucial when securing a partnership with a focus on data protection compatibility to standards.
Furthermore, how can the institution ensure that the adoption of the new platform is on par with expectations? I.e. How easy is the platform to implement and use for all stakeholders involved (administrators, professors, teachers, students, etc.)?
From a more general perspective, we are also seeing, as research shows, that student enrollments have been declining for years. The experiences during the pandemic and the long-term effects in combination with the already ongoing change of expectations of the learning experience - are obviously even more challenging for institutions that lack a digital strategy.
The result is that universities today really need to think about how to align with set strategies, be on track with the objectives, stay relevant and attract students - having an online examination strategy is a smart move considering these challenges.
Obviously, there is a lot more to discuss on this topic, interested in doing so? Please reach out and our experts would be happy to share our insights gathered during the last decade.